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A Measured Performance

Strongly committed to customer service excellence, we focus on the continuous optimization of our services, so feedback of our customers plays a vital part in our business. Over the past 3 months, we have carried out an extensive customer satisfaction survey throughout the EMEA region, with more than 150 customers generously giving their time to provide detailed responses.

Initial results show that, our customers are generally very positive about our products, product related support, as well as our external and internal sales processes.

We are continuously conducting a full review of our activities, focusing on any areas of concern, to define what needs to be done as a matter of priority. We will continue to carry out monthly surveys to measure our ongoing performance as we move forward. A continuous dialogue with our customers will help us to gain an even better understanding of market needs and expectations, and drive further improvements to our products and services.




Contact for Belden® brand

Edisonstraat 9
5928 PG Venlo
The Netherlands
Phone: +31-77-3878-555
Fax: +31-77-3878-488

Contact for Hirschmann™ brand

Stuttgarter Straße 45-51
72654 Neckartenzlingen
Germany
Phone: +49-7127-14-0
Fax: +49-7127-14-1970

Contact for Lumberg Automation™ brand

Im Gewerbepark 2
58579 Schalksmühle
Germany
Phone: +49-2355-5044-000
Fax: +49-2355-5044-333